Frequently Asked Questions

In the city that never sleeps, Betty is happy to answer your questions. Simply click on the chat icon located at the bottom right of the site, and your virtual assistant will be available from 03:00 to 19:00 (EDT), 7 days a week.

Remember, Live Chat is reserved for players who are logged into their accounts. Make sure to complete this step to receive immediate assistance.

PHONE NUMBER: +16475588786 (lines are open from 10:30 till 18:30 MDT (Mountain Daylight Time))